questions you should ask a professional cleaner before hiring them
30 May 2023

3 Questions to ask a professional cleaner before you hire them

What services do you offer and what is included in each service?


It's essential to clarify the scope of services provided by the professional cleaner. Ask about the specific tasks they cover, such as dusting, vacuuming, mopping, or additional services like window cleaning or carpet cleaning. Additionally, inquire about the supplies and equipment they bring and whether they include any specialized cleaning solutions. Understanding what is included in their services will help you assess if they meet your cleaning requirements.


What insurance cover do you have?


Before hiring a professional cleaner, it's crucial to ensure they have the necessary insurance coverage and certifications. Inquire about their liability insurance to protect against any damages or accidents that may occur during the cleaning process. Ask if their employees are bonded and if they have workers' compensation insurance, as this will protect you from any liability in case of an injury on your property. Additionally, check if the cleaner holds any certifications or accreditations that demonstrate their expertise and commitment to quality cleaning standards.


Can you provide references or testimonials from previous clients?


Requesting references or testimonials from previous clients can give you valuable insights into the cleaner's reputation and the quality of their work. Ask for contact information of a few clients who have used their services in the past and reach out to inquire about their experience. Inquire about their professionalism, reliability, attention to detail, and overall satisfaction with the cleaning services provided. This feedback will help you make an informed decision and ensure you choose a professional cleaner who has a track record of delivering excellent results.



By asking these three questions, you can gain a better understanding of the services offered, the cleaner's qualifications, and their reputation, enabling you to make an informed decision when hiring a professional cleaner for your home or business.







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